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CorkSport To say that CorkSport is passionate about Mazda Performance is understatement. It is the essence of what we do. Our mission to offer unparalleled customer service and support, an uncompromising commitment to the community, and deliver top quality performance parts is demonstrated with each product we develop to help fulfill your vehicles performance potential. At CorkSport we believe it doesn’t have to come in a fancy package or be the most expensive product on the market to be the best.


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 Old 10-15-2014, 01:53 PM   #1
 
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Default Order issues

Hey,

been trying to get hold of CS over the last few days, paid for the performance based BAT lowering hood scoop (for obvious performance reasons) but have not had a reply, tried calling (it is expensive from overseas) and no answer, and yes I made sure it was in your timezone.

Also no points on my account and its also showing someone else's order from early in the year on the web account........

#6910454

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 Old 10-15-2014, 02:05 PM   #2
 
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email support?
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 Old 10-15-2014, 02:18 PM   #3
 
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Originally Posted by Zimmo View Post
Hey,

been trying to get hold of CS over the last few days, paid for the performance based BAT lowering hood scoop (for obvious performance reasons) but have not had a reply, tried calling (it is expensive from overseas) and no answer, and yes I made sure it was in your timezone.

Also no points on my account and its also showing someone else's order from early in the year on the web account........

#6910454

From......... Inpatient
I like how you said that. Makes it sound like it's not a carbon fiber hood scoop that is mainly for looks.
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 Old 10-15-2014, 02:25 PM   #4
 
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@shnouz Yes emailed them, they are a reputable company so I'll wait.

@BlackFlag Of course, this is a performance forum!! lol
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 Old 10-15-2014, 03:12 PM   #5
 
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Relevant thread: Introducing CorkSport 3.0

They appear to have some bugs in the system after upgrading their website...



Have you tried contacting Spencer?
Spencer@CorkSport.com
@Spencer@CorkSport;

Last edited by frothy; 10-15-2014 at 03:27 PM.
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 Old 10-15-2014, 05:47 PM   #6
 
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Yea got through and as you said its the buggy site not sending the automatic updates etc....
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 Old 10-16-2014, 01:31 AM   #7
 
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Website recall
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 Old 10-16-2014, 10:34 AM   #8
 
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@Zimmo;

Sorry about the delay in response, I haven't seen an email from you, but truth be told, I've had an overwhelming amount of emails since the new site launch since pretty much anyone in the past 3 months that created an account has lost their reward points. So I'm getting roughly 30-50 extra emails a day, on top of the typical 100 or so I get that all take 3 times as long to solve due to having to edit orders, accounts and points. So I might have missed yours, or just not gotten to it yet.

I did just respond to an email that Brandon forwarded me that I believe was from you.

Let me know if you need anything else!
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